# noris.cloud

> Product documentation of noris network AG for the cloud offerings noris Enterprise Cloud (nEC), noris Sovereign Cloud (nSC), and noris AI (nAI).

The full text of all pages is available at /en/llms-full.txt. The German version of this documentation starts at /llms.txt.

## noris Enterprise Cloud (nEC)

- [noris Enterprise Cloud (nEC)](https://noris.cloud/en/nec/): Documentation for the VMware-based noris Enterprise Cloud.
- [Backup and Restore](https://noris.cloud/en/nec/backup-restore/): Assign backup plans and restore VMs via the Commvault plugin in VMware Cloud Director (noris Enterprise Cloud, nEC).
- [DNS](https://noris.cloud/en/nec/dns/): DNS configuration and management in the noris Enterprise Cloud (nEC).
- [DR and Migration (nEC Public)](https://noris.cloud/en/nec/dr-migration/): Disaster recovery and VM migration from an on-premises vSphere farm to the noris Enterprise Cloud (nEC) Public using VMware Cloud Director Availability (VCDA).
- [Basic Information](https://noris.cloud/en/nec/grundlegende-informationen/): Basic information and technical details about the noris Enterprise Cloud (nEC).
- [Connecting Your Own IDP (Microsoft Entra)](https://noris.cloud/en/nec/idp-entra/): Connect your own identity provider (Microsoft Entra) via SAML to the noris Enterprise Cloud (nEC) / VMware Cloud Director.
- [Customer Portal: User Guide](https://noris.cloud/en/nec/kundenportal-leitfaden/): Guide to using the noris customer portal for the noris Enterprise Cloud (nEC).
- [Setting Up the Network (Network, NAT, Firewall)](https://noris.cloud/en/nec/netzwerk-einrichten/): Set up the network, NAT rule, and firewall rule for new VMs in the noris Enterprise Cloud (nEC).
- [Cloud Points Calculator](https://noris.cloud/en/nec/punkte-rechner/): Cloud points per resource for Cluster-HA and Metro-FT, with an interactive calculator for your monthly consumption.
- [Templates](https://noris.cloud/en/nec/templates/): Available VM templates and how to use them in the noris Enterprise Cloud (nEC).
- [Creating a VM](https://noris.cloud/en/nec/vm-erstellen/): Create a virtual machine from a template in the noris Enterprise Cloud (nEC).
- [Important Servers](https://noris.cloud/en/nec/wichtige-server/): Overview of important servers and endpoints in the noris Enterprise Cloud (nEC).

## noris Sovereign Cloud (nSC)

- [noris Sovereign Cloud (nSC)](https://noris.cloud/en/nsc/): Documentation for the OpenStack-based noris Sovereign Cloud.
- [Benchmarks](https://noris.cloud/en/nsc/benchmarks/): Performance benchmarks for the noris Sovereign Cloud (nSC) covering compute, networking, storage types, and S3.
- [Istio Service Mesh](https://noris.cloud/en/nsc/gardener-istio-service-mesh/): Installing Istio in a Gardener shoot cluster on the noris Sovereign Cloud (nSC) with Cilium networking and automatic certificate management.
- [Gardener Kubernetes](https://noris.cloud/en/nsc/gardener-kubernetes/): Guide to Gardener Kubernetes clusters in the noris Sovereign Cloud (nSC): creation, access, and operations.
- [Zitadel IAM](https://noris.cloud/en/nsc/iam/): Identity and access management (IAM) with Zitadel in the noris Sovereign Cloud (nSC).
- [OpenStack](https://noris.cloud/en/nsc/openstack/): Creating and managing VMs, networks and block storage in the noris Sovereign Cloud (nSC).
- [Application Credentials](https://noris.cloud/en/nsc/openstack-application-credentials/): Creating and using OpenStack Application Credentials in the noris Sovereign Cloud (nSC).
- [Dual Stack Network Setup](https://noris.cloud/en/nsc/openstack-dual-stack-network-setup/): Setting up an IPv4/IPv6 dual-stack network in the noris Sovereign Cloud (nSC).
- [IPv6-only Networking](https://noris.cloud/en/nsc/openstack-ipv6-only-networking/): Setting up an IPv6-only network in the noris Sovereign Cloud (nSC).
- [Operating System Images](https://noris.cloud/en/nsc/openstack-operating-system-images/): Available operating system images and how to verify them in the noris Sovereign Cloud (nSC).
- [Cloud Points Calculator](https://noris.cloud/en/nsc/punkte-rechner/): Cloud points per resource in the noris Sovereign Cloud, with an interactive calculator for your monthly consumption.
- [S3 Object Storage](https://noris.cloud/en/nsc/s3/): S3-compatible object storage (Ceph) in the noris Sovereign Cloud (nSC): compatibility, encryption, buckets, object lock, backup and placement.
- [Availability and SLA](https://noris.cloud/en/nsc/sla/): Committed availability levels for the noris Sovereign Cloud (nSC) per component, the definition of unavailability, and the exclusions from the service commitment.
- [Troubleshooting (Self-Service)](https://noris.cloud/en/nsc/user-self-troubleshooting-help/): Self-service troubleshooting for compute and IAM issues in the noris Sovereign Cloud (nSC).
- [Certification Program](https://noris.cloud/en/nsc/zertifizierung/): Certification program for the noris Sovereign Cloud (nSC): a role-independent entry certificate and ten learning paths covering architecture, operations, development, security, data, AI, and leadership, two qualification levels, partner program.

## noris AI (nAI)

- [noris AI (nAI)](https://noris.cloud/en/nai/): noris AI (nAI): LLM as a Service on sovereign noris infrastructure: OpenAI-compatible API, open-weights models, zero-data-retention.
- [Authentication](https://noris.cloud/en/nai/api/authentication/): Request, use, and rotate API keys.
- [Chat Completions API](https://noris.cloud/en/nai/api/chat-completions/): The central endpoint for conversational and text generation: parameters, streaming, tool calling, and vision.
- [Embeddings & Reranking API](https://noris.cloud/en/nai/api/embeddings-reranking/): Text vectorization and reranking for RAG pipelines.
- [API Overview](https://noris.cloud/en/nai/api/overview/): Base URL, available endpoints, and model discovery for the noris LLM-as-a-Service API.
- [SDK Integration (Drop-in Replacement)](https://noris.cloud/en/nai/api/sdk-integration/): Point existing OpenAI, Anthropic, LangChain, LlamaIndex, and LiteLLM integrations at noris with minimal effort.
- [Data Handling & Privacy](https://noris.cloud/en/nai/compliance/data-handling/): Zero-data-retention, GDPR compliance, encryption, certifications, data center security, and tenant isolation at noris AI.
- [Deprecation Policy and Model Tiers](https://noris.cloud/en/nai/compliance/deprecation-policy/): Deprecation notice periods by tier and a model's lifecycle from Experimental to LTS.
- [EU AI Act](https://noris.cloud/en/nai/compliance/eu-ai-act/): noris's role as distributor under the EU AI Act, and the obligations of customers as deployers of their own applications.
- [What Is Context Length / Context Window?](https://noris.cloud/en/nai/concepts/context-length/): How much text a model can process per request and what size actually makes sense.
- [What Are Embeddings and Rerankers?](https://noris.cloud/en/nai/concepts/embeddings-reranker/): Fundamentals of text vectorization and two-stage reranking for RAG.
- [What Are Open-Weights Models?](https://noris.cloud/en/nai/concepts/open-weights/): Why noris relies on open model weights instead of proprietary black-box models.
- [What Is Prefix Caching / Cache Reuse?](https://noris.cloud/en/nai/concepts/prefix-caching/): How recurring prompt prefixes are processed faster and more cheaply via KV caching.
- [What Is RAG (Retrieval-Augmented Generation)?](https://noris.cloud/en/nai/concepts/rag/): How retrieval and generation are combined to ground answers in current and company-specific sources.
- [What Are Rate Limits and Quotas?](https://noris.cloud/en/nai/concepts/rate-limits/): How rate limits protect the infrastructure and how quotas on AI points cap consumption.
- [What Is Reasoning?](https://noris.cloud/en/nai/concepts/reasoning/): Chain-of-thought thinking processes, reasoning tokens, and adjustable reasoning levels.
- [Smart Router](https://noris.cloud/en/nai/concepts/smart-router/): Automatic complexity-based classification of requests and routing to the appropriate model.
- [What Is Temperature and What Sampling Parameters Exist?](https://noris.cloud/en/nai/concepts/temperature-sampling/): Temperature, top-P, top-K, and repetition penalty for deterministic or creative model behavior.
- [Token Types and Billing](https://noris.cloud/en/nai/concepts/tokens/): Input, cached-input, reasoning, and output tokens, plus AI points billing.
- [Zero-Data-Retention and Data Sovereignty](https://noris.cloud/en/nai/concepts/zero-data-retention/): Why prompts and completions are not persisted at noris, and how data sovereignty is ensured.
- [Frequently Asked Questions (FAQ)](https://noris.cloud/en/nai/faq/): Answers on cost, models, technology, compliance, and support around noris AI.
- [Migration from OpenAI (Drop-in Replacement)](https://noris.cloud/en/nai/how-tos/migration-from-openai/): Change three parameters and run existing OpenAI code against noris unchanged.
- [Model Selection: Which Model for Which Use Case?](https://noris.cloud/en/nai/how-tos/model-selection/): Decision matrix and further selection criteria such as context length, cost, latency, and tier.
- [Multimodal: Image Analysis (Vision)](https://noris.cloud/en/nai/how-tos/multimodal/): Send images alongside text to vision-capable models via the same chat completions endpoint.
- [Quickstart](https://noris.cloud/en/nai/how-tos/quickstart/): The fastest way to send your first request to the noris LLM-as-a-Service platform.
- [Building a RAG Pipeline](https://noris.cloud/en/nai/how-tos/rag-pipeline/): Six steps from document embedding to context-grounded LLM answers.
- [Streaming Responses](https://noris.cloud/en/nai/how-tos/streaming/): Deliver responses token by token via Server-Sent Events for minimal perceived latency.
- [Text Generation (Chat Completions)](https://noris.cloud/en/nai/how-tos/text-generation/): System prompts, multi-turn conversations, and the response structure of the chat completions endpoint.
- [Tool Calling (Function Calling)](https://noris.cloud/en/nai/how-tos/tool-calling/): Let the model make structured function calls, including MCP for complex agent setups.
- [Models](https://noris.cloud/en/nai/models/): Overview of all available models on the noris LLM-as-a-Service platform, sorted by tier.
- [BGE Reranker v2 M3](https://noris.cloud/en/nai/models/bge-reranker-v2-m3/): Multilingual cross-encoder for RAG reranking: BAAI, Experimental tier.
- [Gemma 4 31B (IT)](https://noris.cloud/en/nai/models/gemma-4-31b-it/): Text+image, NVFP4 quantization, for general chat and analysis tasks: Google, Productive tier.
- [GLM 5.2](https://noris.cloud/en/nai/models/glm-5-2/): 1M context, long-horizon tasks, and coding: Z.AI (Zhipu), Experimental tier.
- [GPT-OSS 120B](https://noris.cloud/en/nai/models/gpt-oss-120b/): Reasoning, agentic workflows, and function calling: MoE model from OpenAI, LTS tier.
- [Harrier OSS v1 0.6B](https://noris.cloud/en/nai/models/harrier-oss-v1-06b/): Compact embedding model for vectorization and semantic search: Microsoft, Experimental tier.
- [Jina Reranker v2 Multilingual](https://noris.cloud/en/nai/models/jina-reranker-v2/): Compact multilingual reranker for RAG: Jina AI, Productive tier.
- [Qwen 3.6 27B](https://noris.cloud/en/nai/models/qwen36-27b/): Vision, thinking mode, and agentic coding: Qwen (Alibaba), Experimental tier.
- [AI Points Calculator](https://noris.cloud/en/nai/punkte-rechner/): AI points per model and million tokens, with an interactive calculator for your monthly consumption.

## General

- [noris.cloud](https://noris.cloud/en/): Cloud solutions by noris network: noris Enterprise Cloud (nEC), noris Sovereign Cloud (nSC), and noris AI (nAI).