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Viewing Cloud Points Usage

In the noris customer portal, you can see how many cloud points your projects have used in the noris Sovereign Cloud (nSC), broken down by resource type. This keeps your usage in view and lets you check it against your plan from the Cloud Points Calculator.

  1. Sign in to the noris customer portal at servicenow.noris.net/csm.

  2. In the Support menu, open Contacts.

    Customer portal with the Support menu open and the Contacts entry highlighted
  3. Select the person who should see the cloud points reports. This can also be yourself.

  4. Under Actions, click Edit Roles.

  5. Move the Accounting: Cloud Points role from the Available column to the Selected column. Confirm with Update and store the contact with Save.

  6. The person signs out once and signs back in. Only then is the new role active.

After signing in again, the Cloud menu appears in the customer portal. Open the Cloud Points Consumption entry there.

Customer portal with the Cloud menu open and the Cloud Points Consumption entry highlighted

The dashboard shows the cloud points per project, with one row per date. The screenshot shows the German interface.

Dashboard of a project: rows with date and cloud points, below it the expanded breakdown by resource type
  • The arrow at the start of a row expands the breakdown by resource type. The items match those in the Cloud Points Calculator.
  • Clicking a column heading sorts the table.
  • The data can also be downloaded as an Excel file.

Cloud points are billed as a monthly average.